Outage Notifications
Available Outage Alerts
Restoration updates when you have reported an outage
Notifications of scheduled power outages
Severe weather alerts in advance of storms
How to Sign Up
Sign Up with Text Message
Register for text message alerts by texting REG to 544487 (LIGHTS). Have your account number and zip code ready. View all text message commands below. Message and data rates may apply.
Sign Up with Online Account
Sign into your online account and update the Text & Email Alerts page. If you do not already have an online account, Set one up now.
Text us at 544487 to Report Outages
Reporting an outage is easy! Just text “OUT” to 544487.
To register for text messaging, text REG to 544487 (LIGHTS). Once you’re signed up, be sure to save 544487 as a contact to make reporting an outage as easy as possible. Message and data rates may apply. You can send the following commands for outage and account updates:
| REG: | Register for text messages |
| BAL: | Obtain your account balance |
| OUT: | Report a power outage |
| STAT: | Obtain status on a reported outage |
| HELP: | Get a list of keywords and a link to text and email FAQs |
| PAUSE: | Temporarily stop receiving alerts |
| RESUME: | Reactivate paused alerts |
| CANCEL: | Resets the current two-way conversation |
| STOP: | Stop all alerts |
| UNSUBSCRIBE: | Allows a user to unsubscribe from any alert(s) they are currently enrolled in. |
For more information, please view our Text and Email FAQs. View terms and conditions.
Social Media
Stay connected with us on social media for news, energy efficiency and electrical safety tips, and updates during major weather events. For links to our accounts on Twitter, Facebook, LinkedIn, YouTube and Flickr, click here.
