Report Power Outage

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Urgent Safety Warning!

Call 911 to Report a Downed Power Line

Stay at least 30 feet away and instruct others to do the same. If you are experiencing an outage, please call 911 before you complete your online outage report. 

More information about downed power line safety
  • Ways to Report Your Outage Offline
    Reporting through messaging

    Text Messaging

    • To report an outage: Text OUT to 544487 (LIGHTS).
    • If you’re not enrolled in text messaging, text REG to 544487 to get started.
    • To receive the latest update for your reported outage: Text STAT to 544487.
    Cellphone

    Telephone

    To report an outage call 1-888-LIGHTSS (1-888-544-4877).

    Disability Services

    Accessibility

    Customers with a communication disability can report an outage by calling the Telecommunications Relay Service (TRS) at 711. Customers can also use our online form or text messaging.

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