SMS Terms & Conditions

Mobile Tools and Text Messaging Disclaimer

Your access to, and use of, the mobile communication tools and text messaging services (collectively, the “Mobile Tools”) is subject to our website Terms of Use and all applicable laws and regulations.  By clicking “I Agree” or otherwise accessing and using the Mobile Tools, you accept, without limitation or qualification, the Terms of Use.

The Mobile Tools provide on-the-go access to important information and services related to your electric account.  While there is no direct cost to the public imposed by FirstEnergy to utilize any of the Mobile Tools (including text notification deliveries), STANDARD DATA FEES AND TEXT MESSAGING RATES MAY APPLY BASED ON YOUR PLAN WITH YOUR MOBILE PHONE CARRIER.  As mobile access and text message delivery is subject to your mobile carrier network availability, such access and delivery is not guaranteed.  YOU MAY OPT OUT OF TEXT DELIVERY AT ANY TIME BY TEXTING STOP TO 544487.  YOU ALSO HAVE THE ABILITY TO TEMPORARILY DISCONTINUE YOUR PARTICIPATION IN THE TEXT PROGRAM BY TEXTING PAUSE TO 544487. For further help on use, text HELP to 544487.

THE MOBILE TOOLS ARE PROVIDED "AS IS."   TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FIRSTENERGY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.