Start, Stop or Move Requests

To get started with your move today, let us help you get to where you need to be with a few simple questions.

We may require a minimum of two business days for us to process your service request using this form. FirstEnergy will reply via email to confirm our ability to meet the turn-on date requested.

START SERVICE

Estimated Time: 5-7 mins

I am a new or previous customer and need to open a new account in my name.

STOP SERVICE

Estimated Time: 3-6 mins

I am an existing customer and need to close an existing account in my name.

MOVE SERVICE

Estimated Time: 8-13 mins

I am an existing customer and want to end service at one address and start service at a new address.

NEW CONSTRUCTION

Estimated Time: 7-22 mins

I am a new, existing, or previous customer and need electric service because of new construction.

Still Need Help?

Last Modified: August 8, 2025