My Account Login Enter Username Enter Password LOG IN OR REGISTER Forgot Username or Password? Easy Ways to Save Get energy-saving tips and resources Discover My Account Login Enter Username Enter Password LOG IN OR REGISTER Forgot username or password? Take Advantage of an Online Account Manage your account, analyze your usage and more Register My Account Login Enter Username Enter Password LOG IN OR REGISTER Forgot username or password? Stay Connected Get outage and account information any time, any where Learn More My Account Login Enter Username Enter Password LOG IN OR REGISTER Forgot username or password? Need help? Learn about bill assistance programs Explore
The Illuminating Company serves more than 700,000 customers in northeast Ohio. How can we help you today?
Link to Looking for information about electric vehicles? Looking for information about electric vehicles? We can help. Link to Hang up,don't pay up Hang up,don't pay up Can you identify a scam? Link to Get your bill online Get your bill online And spend more time doing what you love Link to Report a power outage Report a power outage Call 888-544-4877 or click here Link to FirstEnergy Products & Services FirstEnergy Products & Services We're serving you in new ways Link to Need help with bills? Need help with bills? Learn about assistance programs
Latest News News Release June 2024 FirstEnergy’s Ohio Electric Companies Complete Proactive Work to Help Enhance Service Reliability for Customers Through Summer Season News Release June 2024 FirstEnergy Electric Companies Prepared to Handle Early Summer Heat Wave News Release May 2024 FirstEnergy’s Ohio Utilities Seek Review of Electric Rates to Continue Service Reliability Enhancements and Support New Customer Assistance Program News Release May 2024 FirstEnergy Names Executives to Lead State Electric Companies and Transmission Business News Release May 2024 Tree-Trimming Work Underway to Help Prevent or Minimize Power Outages Across Greater Cleveland Featured Story May 2024 A Colorful Change to the 24/7 Power Center Outage Maps General Information FirstEnergy Ohio Utilities’ ESP V Filings Bill Assistance Programs Curtailment Service Provider Info Customer Choice Customer Guide for Electric Service Customer Rights & Obligations Generator Interconnection Process Interval Meter & Pulse Workorders Joint Use Policies Smart Meter Tariffs Electric Vehicles Corporate Separation Plan Employee Education & Training