Versions Not Supported

You are currently using a browser and/or operating system we do not support.  Some of the functionality and menus may not be available with this browser.  Please upgrade your browser and/or operating system to improve your user experience.

CLOSE

FirstEnergy
Search
  • Home
  • My Account
    • Account Overview
    • Pay My Bill
    • Bill & Payment History
    • Bill & Payment Options
    • Manage My Account
    • Text & Email Alerts
    • Submit Meter Reading
    • Usage History
    • Analyze Usage
    • Supplier Choice
  • Outages
    • Outages Home
    • Report a Power Outage
    • My Outage Information
    • Outages Map
    • Get Outage Notifications
    • Outage Help
    • Streetlight or Outdoor Area Light Problem
    • Storm Information
    • Planned Outages
  • Moving Requests
    • Prepare for Your Move
    • Start, Stop, or Transfer Service
    • New Construction
    • Check Your Status Request
  • Service Requests
    • Service Requests Home
    • Report Tree Problem
    • Request Electrical Work
    • Streetlight or Outdoor Area Light Problem
  • Safety
    • Safety Home
    • Emergencies
    • Around the Home
    • Working Safely
    • Scam & Fraud Info
    • Trees & Vegetation
    • Real Estate & High Voltage
    • Electrical Facilities
  • Save Energy
    • Ohio
    • Pennsylvania
    • New Jersey
    • West Virginia
    • Maryland
    • Energy Saving Tips
  • Products
  • Help
    • Help Home
    • Manage My Account
    • Billing & Payments
    • Communication Tools
    • Outage Help
    • Service Requests
    • Saving Energy
    • Useful Brochures & Forms
  • Our Company
    • About FirstEnergy
    • Newsroom
    • Careers
    • Investors
  • FirstEnergyCorp.com Home
  • Contact Us
FirstEnergy
  • MY ACCOUNT
  • CONTACT US
  • HELP
FIRSTENERGYCORP.COM
  • My Account
    • My Account
    • My Account
    • Pay My Bill
    • Pay As A Guest
    • Billing & Payment Options
    • Billing & Payment History
    • Usage History
    • Manage Account
    • Manage My Account
    • Add An Account
    • Register
    • Help
    • Moving Requests
    • Start Service
    • Stop Service
    • Transfer Service
    • New Construction
  • Service Requests
    • Service Requests
    • Service Requests
    • Moving Requests
    • Start, Stop or Transfer Service
    • Report an Issue
    • Report Tree Problem
    • Streetlight or Outdoor Area Light Problem
    • Request Electrical Work
    • Request Electrical Work
    • Search Electrical Inspection
    • Establish or Upgrade Service
    • Customer Guides
  • Outages
    • Outage Reporting
    • Report Power Outage
    • Streetlight or Outdoor Area Light Problem
    • Outage Information
    • Outages
    • My Outage Information
    • Outage Help
  • Safety
    • Emergencies
    • Downed Power Lines
    • Electrical Fires
    • Electrical Accidents
    • Home & Work
    • Around the Home
    • Working Safely
    • Beware of Scams
    • Using Backup Generators
    • More Info
    • Safety
    • Maintaining Trees
    • Electric Facilities
    • Real Estate & High Voltage Info
  • Save Energy
    • Home & Business
    • Save Energy Home
    • Ohio
    • Pennsylvania
    • New Jersey
    • West Virginia
    • Maryland
    • Tips & Tools
    • Energy Saving Tips
    • Home Energy Analyzer
    • Smart Landscaping
    • 100 Ways to Save
    • Understanding Usage & Costs
    • Smart Energy
    • Electric Vehicles
    • Smart Meters
  • Home
  • Help
  • Billing & Payments
  • Current: Bill Information
  • Current: Bill Information Return To Billing & Payments
Billing & Payments
  • Ways to Pay
  • Understanding Your Bill
  • Assistance Programs
  • eBill Electronic Billing
  • Bill Information
  • Meter Reading
  • Rates & Tariffs
  • Security Deposit
  • Credit Refunds

Bill Information

Select the operating company below to find out more about your bill.

Ohio
  • Ohio Edison
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
    • Online Bill Calculator
  • Illuminating Company
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
    • Online Bill Calculator
  • Toledo Edison
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
    • Online Bill Calculator
Pennsylvania & New York
  • Met-Ed
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
  • Penelec
    • Bill Samples
    • Explanation of Terms (PA)
    • Explantion of Terms (NY)
    • Bill Inserts
  • Penn Power
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
  • West Penn Power
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
New Jersey
  • Jersey Central Power & Light
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
West Virginia
  • Potomac Edison
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
  • Mon Power
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
Maryland
  • Potomac Edison
    • Bill Samples
    • Explanation of Terms
    • Bill Inserts
Last Modified: May 2, 2022

Help

  • My Account
  • Outages
  • Safety
  • Save Energy
  • Scams/Fraud
  • Mobile Tools
  • Billing/Payments
  • Site Map
  • Electric Vehicles
  • Newsroom

Report an Outage

Report Outage Online


Report by Text Message:

Text “OUT” to 544487


Report by Phone Call:
1-888-LIGHTSS (1-888-544-4877)

Connect With Us

  • Twitter

  • Face Book

  • Linked In

  • You Tube

    You Tube

  • Flicker

Hello

Copyright ©2025 FirstEnergy Corp. All Rights Reserved

  • FIRSTENERGYCORP.COM
  • Contact Us
  • Careers
  • Empower
  • Investors
  • Newsroom
  • Privacy Notice
  • Legal Statement
  • Terms of Use