Customer Correspondence

The following are sample letters that Pennsylvania Electric Company (Penelec) sends to customers who participate in Retail Choice.

Enrollment letters
Confirmation of Enrollment - Dual Billing
Confirmation of Enrollment - Consolidated Billing

Drop letters
Confirmation of Drop by Customer
Confirmation of Drop by Supplier

Usage request
Letter sent to customers who have requested a Usage Report.

If you have any questions, please contact Supplier Services or call 330-761-4348.