Home Area Network (HAN)
The Home Area Network or HAN is a network contained within a customer's home or business that connects a customer's qualified energy monitoring device to a smart meter. This connection allows the customer to observe his or her real-time energy usage through the energy monitoring device.
By connecting an energy monitoring device to your electric meter, you can:
- Monitor your real-time electricity usage (kWh)
- Evaluate your home or business for high energy usage devices and activities to understand how to develop energy-saving habits and make informed decisions about your energy use
Only qualified Energy Monitoring Devices and Pulse Output Devices can be provisioned to a smart meter. Below is a list of devices.
Qualified Energy Monitoring Device(s)
*When you click the above links, you will open a third-party website. The site is not maintained by FirstEnergy and FirstEnergy is not responsible for the content.
Qualified Pulse Output Device(s)
- Solid State Instruments Relay Model MPG*
- For more information on pulse outputs, go to Ohio Interval Metering and Pulse Service or Pennsylvania Interval Metering and Pulse Service.
To check your eligibility or to connect your qualified HAN-enabled device to your smart meter, log into your account or use the Quick Access option below.
Frequently Asked Questions
- What are the steps to provision my HAN-enabled device?
- Am I eligible for a HAN Device?
- How long does it take to become eligible to receive a Smart Meter?
- How does a HAN-enabled device differ from FirstEnergy's Analyze Usage Platform?
- What is meant by provisioning?
- What information do I need to provide to provision my HAN-enabled device?
- How long does it typically take for HAN-enabled devices to be provisioned to my Smart Meter?
- What are some reasons why provisioning the HAN-enabled device might fail?
- What is "pinging"?
- What are some reasons why pinging a meter might fail?
- How is my HAN-enabled device Impacted if there is a power outage?
- What should I do if my device stops working/communicating?
- What happens to my HAN-enabled device if I move or have a meter exchange?
- How do I deprovision my HAN-enabled device and when would I deprovision my device?
- How are HAN-enabled devices qualified?
- Who should I call if I have questions about my HAN-enabled device?