A Letter From the New President of FirstEnergy Pennsylvania

Dear Valued Customer,

I couldn’t be happier to serve as the new President of FirstEnergy Pennsylvania, which delivers power to you each day through Met-Ed, Penn Power, West Penn Power and Penelec. I’ve spent my career in energy and came to FirstEnergy in 2022 as the Vice President in support of Operations and Distribution Engineering, giving me the valuable opportunity to get to know the people and places across the great Commonwealth of Pennsylvania.

I take pride in leading an organization that plays such an important role in our daily lives, powering the places where you and I live, work and play. In my new role, I am committed to bringing accountability and decision-making to the local level, closer to you – our Pennsylvania customers.

As a part of this shift, we’re working to address your local priorities and needs, including enhancing service reliability by making targeted investments to reduce both the frequency and duration of power outages. We’re also spearheading customer-focused initiatives that give you the tools to easily manage your bill and energy use, so you can focus on the things that matter to you.

I look forward to working together to power our communities’ bright futures and deliver the safe, reliable energy you need and deserve.

Sincerely,

John Hawkins Jr.
President, FirstEnergy Pennsylvania