Online Account Locked

Your account has been locked because of five failed login attempts.

How to Unlock Your Account

In order to unlock your account, enter your Username and Email associated with this online profile. You will receive an email from fecustomerservice@firstenergycorp.com with a link to reset your password. If you do not see the email in your Inbox, please check your junk or spam folder. For security purposes, the link contained in the email will expire in 48 hours. 

Last Modified: April 18, 2022