Frequently Asked Questions

NJ EV Driven Program Closure
-
Why is the EV Driven program closing on July 15, 2026?
The JCP&L NJ EV Driven program was approved by the Board of Public Utilities as a four-year program, starting in July 2022 and ending on July 15, 2026.
-
What is still open through July 15, 2026?
Customers can still apply for non-residential incentive programs, including DCFC, Multi-Family, Workplace and Public, through July 15, 2026. Customers can also still apply for the residential Basic Generation Service (BGS) TOU rate credit, but no credits will be provided beyond July 15, 2026.
-
Can I still apply for the residential programs between now and July 15th?
The residential customer make-ready incentives and residential off-peak TOU rate credits were closed on June 30, 2025, and will remain closed. Customers can continue to submit applications for the BGS TOU residential rate credit program and for non-residential incentives through July 15, 2026, but the program will no longer issue credits after July 15, 2026.
-
If I apply for a non-residential infrastructure incentive before July 15th, how long do I have to complete it?
Any eligible non-residential infrastructure incentive applications received by July 15, 2026, will remain open through December 31, 2026, at which point all remaining open applications will be permanently closed.
-
May I submit my infrastructure incentive application before the work is performed/installation is completed?
Yes. Infrastructure incentive (make-ready) applications can be submitted before the work is performed. However, all application requirements must be completed and submitted by December 31, 2026, to be eligible.
-
What happens to rate credits for existing customers after July 15th?
All rate credits associated with the JCP&L EV Driven program, both residential and non-residential, will close on July 15, 2026. This includes TOU, BGS, and DCFC BGS-CIEP. Rate credits for usage prior to July 15, 2026, may appear on customers’ August and September bills, but will not include charging activity after July 15, 2026.
-
What happens to open rate credit applications after July 15th?
Open rate credit applications will be closed after July 15, 2026. Charging activity after July 15, 2026, will not be collected.
-
When exactly will the application enrollment portal be closing for new applications?
The application enrollment portal will close for new applications on July 15, 2026, at 11:59pm.
-
Will the program email and phone number still be active after the date of close?
Yes. Please message NJEVDriven@firstenergycorp.com or jcplevdriven@honeywell.com with any questions or call us at (732)-576-3643 through December 31, 2026.
-
Will there be a new program to replace the installation incentives or net off-peak credit programs?
There are currently no plans to open a new program.
EV Driven
-
Why is JCP&L offering this program?
JCP&L’s EV Driven program supports a statewide effort toward reaching 330,000 zero-emission vehicles on the road by 2025. As part of this effort, JCP&L is offering incentives for charger installations at homes, workplaces, multifamily properties and communities, as well as credits on customers’ electric bills for charging EVs during off-peak hours.
-
How is the EV Driven program being funded?
JCP&L will seek recovery of the costs of the EV Driven Program from customers through electric service rates.
-
What does “make-ready” mean?
Make-ready work refers to activities and facilities needed to prepare for the installation of an EV charger. Utility make-ready work refers to work needed to upgrade an electric service or distribution facilities on JCP&L’s side of the meter to accommodate EV service equipment, such as service upgrades from the pole to meter or distribution system upgrades. Customer make-ready work refers to work performed from the meter to the charger stub, such as pre-wiring of electrical infrastructure at a parking space, to facilitate easy and cost-efficient future installation of Electric Vehicle Service Equipment (EVSE).
-
If I have more questions after reading this FAQ, who can I contact?
Please reach out to NJEVDriven@firstenergycorp.com, 732-576-3643 or 888-352-0908 with any additional questions.
EV Driven – Residential
-
What is the amount of the residential make-ready incentive?
For customers who install a qualified Level 2 EV charger, the residential incentive will cover 100% of the cost of the customer make-ready work, up to $1,500 and up to $5,500 for utility service upgrades, if needed.
-
What is a Level 2 EV charger, and is one needed for residential charging?
A Level 2 (“L2”) charger delivers single-phase, 208-240V of alternating current at power levels ranging from 3.3 kW to 19.2 kW. In other words, an L2 charger can fully charge an EV in a few hours. A Level 1 (“L1”) charger can also be used for residential charging. L1 charging uses the same power as a standard wall outlet, which typically takes 20+ hours to fully charge an EV. Only L2 chargers that are part of the program’s qualified charger list are eligible for incentives through the EV Driven Program.
-
Will JCP&L install the EV charger?
No, JCP&L does not install EV Chargers. Installation must be completed by a licensed electrician to be eligible for the program. Please visit the NJ Division of Consumer Affairs to find a licensed electrical contractor.
-
What type of electrical work related to a charger installation is eligible for incentives under the program?
JCP&L customers can receive incentives to help cover the cost of make-ready work needed before installing an EV charger. Some of this work qualifies as utility make-ready work, while other work qualifies as customer make-ready work. Click here for an illustration.
-
What happens if my EV charger goes offline?
JCP&L must be able to actively manage and monitor your charging data as part of the rebate program. If the unit goes offline, verify the Wi-Fi connection and contact the network provider.
-
What if an EV charger has already been installed and is already operational?
Only EV chargers that are installed after the EV Driven program effective date of July 15, 2022, are eligible to receive incentives. Previously installed EV chargers are, however, eligible for the off-peak rate credit program.
-
What is the residential off-peak rate credit program?
EV Driven offers additional rewards for using energy during off-peak hours, reducing demand on the energy grid. Customers on Service Classifications RS, RT, RGT, or GS who sign up for the residential off-peak rate credit program will receive a $0.02/kWh net off-peak charging credit on their bill for the kWhs they use to charge their EV during off-peak hours. A separate rate credit can be earned through the BGS EV TOU rate credit program. Customers who have already enrolled in the EV off-peak rate credit program will also be automatically enrolled in the BGS TOU rate credit program.
-
What is “net off-peak usage”? How is it calculated?
Net off-peak usage is the difference between charging usage during off-peak hours and on-peak hours. For example, if a customer uses 100 kWh for EV charging during on-peak hours and 100 kWh during off-peak hours, the net off-peak usage is zero, and zero charging credits are earned. If, however, a customer uses 150 kWh for EV charging during off-peak hours and 50 kWh during on-peak hours, the net off-peak usage is 100 kWh (150 kWh - 50 kWh = 100 kWh), and $2 ($0.02 x 100 kWh) in charging credits is earned. If net off-peak usage is negative, zero credits are earned.
-
Can JCP&L customers apply for both the off-peak rate credit program and the incentive program?
Yes. JCP&L customers who are installing a qualified Level 2 EV charger at a residential service address are eligible to receive both the residential charger incentive and the off-peak rate credit, and they can even fill out one application to enroll in both programs. JCP&L customers who already have an EV charger installed at their residential service address can enroll in the off-peak credit program as well. All applications can be accessed through the EV Driven online application portal.
-
Where can I find a list of eligible chargers?
A list of qualified chargers that are eligible for the EV Driven Program are listed in the Customer Program Guide.
-
What is the BGS EV TOU rate credit program?
The BGS TOU rate credit program is available to customers on the RS, RST, and RGT service classifications who install a Program-qualified smart EV L2 charger. Customers are required to receive their generation supply through Basic Generation Service to be eligible. Qualified customers can receive a $0.02/kWh net off-peak credit on their BGS-RSCP bill by charging their EV with a Program-qualified L2 charger during off-peak hours. Customers can enroll using the same application portal as the other EV incentives offered through the NJ EV Driven program. Those who are already enrolled in the residential off-peak rate credit program will automatically be enrolled in the BGS TOU rate credit.
-
For what period was the Residential Customer Sub-Program closed?
The program was closed for new applications from September 30, 2023, to August 27, 2024. Chargers installed during that period are not eligible for residential incentives.
EV Driven – Multifamily
-
What is the amount of the multifamily charger incentive?
Multifamily property owners and managers served by JCP&L can get an incentive of up to $6,700 toward make-ready work for qualified EV chargers. Multifamily property owners and managers in overburdened communities can get an incentive of up to $8,375. Please see the Customer Program Guide for a list of qualified chargers that are eligible for the EV Driven Program.
-
Are multifamily chargers eligible for the off-peak rate credit program?
Yes.
EV Driven – Public Charging
-
What types of public charging incentives are available?
Incentives are available for Workplace L2 charging, as well as Public L2 and direct-current fast charging (DCFC).
-
What are the amounts of the public charging incentives?
Workplace property owners served by JCP&L can get an incentive of up to $5,000 towards the cost to purchase and install a Level 2 EV charger. Public/community property owners can get an incentive of up to $6,700. An incentive of up to $25,000 is available for the cost to purchase and install a qualified public DC fast-charging station and up to $50,500 in utility service upgrades, if needed. Demand charge credits are also available for DCFCs to help lower electric bills.
-
What is the difference between workplace charging and public charging? How do I know whether my site qualifies as one or the other?
Public charging is located either on public land, in a community location, or on a travel corridor and is accessible to the public 24 hours a day, 7 days a week. Workplace charging is located at a place of business and is used primarily by employees for charging non-fleet vehicles. Customers can use these guidelines to determine whether they should apply for the Workplace incentive or the Public L2 incentive.
-
Is there a rate credit program for DCFC charging as well?
Yes. Customers who own and operate DCFCs can enroll in the demand charge rate credit program to receive a discount on demand charges.
Learn more about details of the EV Driven Program, including eligibility requirements, additional FAQ, and how to participate.
Learn more about what type of electrical work related to a charger installation is eligible for incentives under the program.
*By clicking these links you are leaving the FirstEnergy website, and entering a website maintained by a third party. That party is entirely responsible for the content of its website.
