With our Direct Debit Payment Plan, your bill payment is deducted automatically from your bank account on the due date listed on your electric bill - you know your electric bill is paid on time and without having to worry about writing a check, buying a stamp, or losing your payment in the mail.
This service is provided free to you, but please check with your bank regarding any fees that your bank might charge for online transactions.
Once you enroll, the Direct Debit Payment program will begin with the first bill rendered in your billing cycle. Therefore, you will still need to use another payment method to pay your current bill until you see "Checkless Customer (Bill Amount) will be deducted from your account on (Date) - DO NOT PAY" on the payment stub.
Monthly Bill Statements
You will still receive your monthly bill - either via eBill Electronic Billing that comes in your email for paperless customers, or by postal mail - before the statement due date, so that you know the amount being deducted from your account.
Direct Debit Terms & Conditions
You can login to enroll online or call the Contact Center.
Update or Cancel
- Update Direct Debit Information
Go to Update Direct Debit or call our Contact Center.
- Cancel Direct Debit Enrollment
Go to Unenroll Direct Debit or call our Contact Center.