Log In / Register Log In / Register
Help Center
FirstEnergyCorp.com

search

Search

Home
My Account arrow_right_alt
- Account Overview
- Pay My Bill
- Bill & Payment History
- Ways to Pay
- Manage My Account
- Text & Email Alerts
- Submit Meter Reading
- Analyze Usage
- Supplier Choice
- Choose the Way You Pay
  
  Take a look at the payment options available and find the one that's right for you.
  
  Explore Ways To Pay
Outages arrow_right_alt
Moving Requests arrow_right_alt
Service Requests arrow_right_alt
Safety arrow_right_alt
Save Energy arrow_right_alt
Products
Help Center arrow_right_alt
Our Company arrow_right_alt
FirstEnergyCorp.com Home

My Account
- My Account
- My Account
- Pay My Bill
- Pay as a Guest
- Ways to Pay
- Billing & Payment History
- Analyze Usage
- Manage Account
- Manage My Account
- Add An Account
- Register
- Help Center
- Moving Requests
- Start Service
- Stop Service
- Move Service
- Construction & Renovation
Choose the Way You Pay

Take a look at the payment options available and find the one that's right for you.

Explore Ways To Pay
Service Requests
- Service Requests
- Service Requests
- Products & Services
- Moving Requests
- Start, Stop or Move Service
- Report an Issue
- Report Tree Problem
- Streetlight or Outdoor Area Light Problem
- Construction & Renovation
- Construction & Renovation
- Getting Started with Electric Service
- Search Electrical Inspection
- Customer Guides
Outages
- Outage Reporting
- Report Power Outage
- Streetlight or Outdoor Area Light Problem
- Outage Information
- Outages
- Outages Map
- Outage Help
Safety
- Emergencies
- Downed Power Lines
- Electrical Fires
- Electrical Accidents
- Home & Work
- Around the Home
- Working Safely
- Beware of Scams
- Using Backup Generators
- More Info
- Safety
- Maintaining Trees
- Electric Facilities
- Real Estate & High Voltage Info
Save Energy
- Home & Business
- Save Energy Home
- Ohio
- Pennsylvania
- New Jersey
- West Virginia
- Maryland
- Tips & Tools
- Energy Saving Tips
- Home Energy Analyzer
- Smart Landscaping
- 100 Ways to Save
- Understanding Usage & Costs
- Smart Energy
- Electric Vehicles
- Smart Meters
search

warning

Oops!

It is taking longer than expected for this page to load. Please try refreshing the page.

Home
Service Requests
Current: Existing Customer

Current: Existing Customer Service Requests

Start Service

Log In to Your Account to Begin Your Start-Service Request

Account Login

Not Registered?

Register for Online Account

For the best customer experience, please log in to your account to start service.

Last Modified: July 30, 2026

Report Outage

Quick Links

Connect With Us

Report Outage

Report Outage Online

Report by Text Message
Text "OUT" to 544487

Report by Phone
1-888-LIGHTSS (1-888-544-4877)

Quick Links

My Account
Payment Assistance
Pay Bill
Outages
Safety

Analyze Usage
Save Energy
Scams & Fraud
Text & Email Alerts
Start, Stop or Move Requests

Connect With Us

Copyright© 2026 FirstEnergy Corp. All Rights Reserved

FirstEnergyCorp.com
Contact Us
Standards of Conduct & Affiliate Restrictions
Cookie Preferences
Privacy Notice
Legal Statement
Terms of Use