Direct DebitCheckless Payment
With our Direct Debit Payment Plan, your bill payment is deducted automatically from your bank account on the due date listed on your electric bill - you know your electric bill is paid on time and without having to worry about writing a check, buying a stamp, or losing your payment in the mail.
When you click the link below to enroll, you will be re-directed to the secure website of Direct Debit Payment Plan, the vendor providing this service. This service is provided free to you, but please check with your bank regarding any fees that your bank might charge for online transactions.
Once you enroll, the Direct Debit Payment program will begin with the first bill rendered in your billing cycle. Therefore, you will still need to use another payment method to pay your current bill until you see "Checkless Customer (Bill Amount) will be deducted from your account on (Date) - DO NOT PAY" on the payment stub.
Monthly Bill Statements
You will still receive your monthly bill - either via eBill Electronic Billing that comes in your email for paperless customers, or by postal mail - before the statement due date, so that you know the amount being deducted from your account.
Direct Payment Plan Program FE
P.O. Box 359
Novelty, OH 44072-0359
Update or Cancel Direct Debit Payment
- Update Direct Debit Information
Go to directpaymentplan.com* or call our Contact Center for a paper application.
- Cancel Direct Debit Payment Plan
Call our Contact Center to have a customer service representative assist you.
*This is a link to a third-party site. The site is maintained by the third-party vendors administering this program on behalf of FirstEnergy’s utilities.