Welcome to FirstEnergy
Our Mission
We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. Learn More About Us
We are committed to making customers' lives brighter, the environment better and our communities stronger. Below is helpful information we thought you should know. If you need anything, our Customer Care Center is ready to assist.
Managing Your Account Online
We strongly encourage you to set up an online account to experience the full benefits of being able to:
- Manage Your Electric Account
- Report Your Outage and View Outage Status
- Select Your Payment Option
- View Your Bill
- Analyze Your Usage
- Stay Connected with Us Via Email and Text Alerts
- Find Ways to Save Energy and Money
- Submit Service Requests
The Power of Safety
FirstEnergy is commitment to safety and wants to keep you safe around electricity.
Understanding Your Bill & More
Learn more about your electric bill, how to read your meter, find help paying your bill or enroll in eBill (paperless billing).
Preparing for Power Outages
While events may leave you without power, it does not mean you are powerless. Here are a few things you should know.
Staying Connected
There are many ways to keep in touch with FirstEnergy for account, outage, and company information.
Tips on Saving Energy
Educate yourself on ways to save money and energy with the following resources.
Products & Services
We bring you more than just electricity. Check out our other offerings below.